Accessibility Statement — Business Waste Removal New Cross Office

This accessibility statement explains how our Business Waste Removal New Cross services work to be accessible to everyone. We are committed to providing inclusive commercial waste removal in the New Cross area and ensuring that our online and on-site services meet the needs of people with disabilities. This statement outlines our approach, the standards we aim for, and how to request accessibility adjustments for corporate waste collection and business rubbish removal in New Cross.

Our accessibility goals focus on clear navigation and simple language for commercial waste removal customers across New Cross. We apply accessibility considerations to both our digital resources and operational practices. We prioritise usability for people using assistive technologies and for those who prefer keyboard navigation when engaging with our commercial waste services in New Cross.

We follow recognised standards such as WCAG 2.1 AA to guide our design and content. This helps us deliver consistent experiences for clients seeking business waste collection, corporate rubbish removal and other commercial waste solutions in the New Cross neighbourhood. Our aim is to reduce barriers and provide equal access to service information and booking flows.

To support screen-reader users we ensure semantic HTML structure, descriptive link text, and meaningful headings throughout pages related to business waste removal New Cross. We test with common screen readers and use ARIA landmarks where necessary so that assistive technology can convey content and controls accurately. Navigation cues and landmarks are kept consistent across commercial waste pages.

Keyboard navigation is available across our online booking tools and informational pages for commercial bin collection and business rubbish removal in New Cross. You can tab through interactive elements, expand and collapse content with the keyboard, and access all forms without a mouse. We regularly review keyboard focus order and visible focus indicators to improve usability for people who rely on non-pointer input.

We maintain high contrast and scalable text so customers with low vision can access details about corporate waste collection in New Cross. Readable typography and responsive layouts help when zooming or when using high-contrast mode. Images used in service descriptions include text alternatives and captions to support alternative access to visual content.

Our ongoing testing program includes manual and automated checks for accessibility of pages about business rubbish removal New Cross and related service descriptions. We use a combination of automated tools, expert review, and sampling with assistive technologies to identify issues. When issues are found we prioritise fixes that affect the largest number of users and the most common service flows.

Key accessibility features we support include:

• Screen-reader compatibility and semantic markup for commercial waste removal content
• Full keyboard support for booking and account management related to New Cross waste services
• WCAG 2.1 AA conformance efforts and progressive improvements
• Clear, plain-language content for business waste removal and corporate collection processes

If you encounter accessibility barriers when using our commercial waste services in New Cross, please request assistance. To make an accessibility request, get in touch via the accessibility option on our service portals or through your account representative so we can work with you to provide alternative formats, tailored arrangements, or assistance on site for business waste collection.

We are committed to continuous improvement. Accessibility is incorporated into our procurement, training and design practices for commercial waste removal New Cross operations. We review policies and technical implementations regularly to keep up with changes in standards and customer needs.

Thank you for taking the time to read this statement about our business waste services in New Cross. We welcome enquiries about accessibility and will respond to requests for adjustments swiftly to ensure safe, equitable access to our commercial waste removal and recycling solutions.